Running a small business often feels like juggling flaming torches – client work, invoices, emails, and a never-ending to-do list. If your team (or even you) is constantly reinventing how things get done, you’re losing time, energy, and consistency. The fix? Document your workflows Workflows turn what’s in your head into repeatable, reliable systems that…
My Journey to Remote Work I’ve had several friends ask me how I got my job and how they can also work from home. The fact is, the demand for remote work has surged, prompting many to seek opportunities outside the traditional office setting, so I’ve decided to share my journey from a freelancer to…
Choosing Wisely Hiring a web designer or agency is a critical decision that can significantly impact the success of your business. Your website is a foundational piece of how customers view you, how other brands and businesses deal with you and can make or break business deals. Choosing a designer is not like picking where…
Automation can help small business owners work smarter and save time. It lets you focus on important tasks like planning, strategy, and talking to customers. Automation cuts down on boring tasks like typing in data, makes fewer mistakes, and organizes your work better. This means you can use your time and energy more wisely. Automation…
Do you need a website? Sometimes to answer is “no.” Not everyone or every business needs a website. Deciding whether you need a website or if relying on social media is enough depends on various factors related to your business goals, target audience, and the nature of your products or services. 6 considerations to help…
In the world of small business, having a solid strategy is key to success. Whether you’re navigating the social media landscape, recognizing what makes your business unique, thinking about growth, automating tasks, or establishing recurring income, it all comes down to crafting a smart plan. Below are a few strategic steps we believe make up…
The Value of Our Managed Hosting Services Switching your website to a new managed hosting service can be a daunting task. The thought of migrating your site, retaining content, transferring domain names, and optimizing for SEO can make the process seem like a maze of challenges. When you choose our managed hosting services, we’ve got…
Your website is the digital face of your business, and it needs to shine. A website audit is your compass to navigate through the digital wilderness. It’s not just about SEO; it’s about understanding every aspect of your online presence, from content and design to usability. In this blog post, we’ll take you through the…
Website maintenance is the process of monitoring your website’s overall health and performance. Unhealthy websites are a playground for hackers, slow your site down, and can cause unwanted technical issues. With any of our managed hosting plans, we will update your plugins and themes and monitor your web server to keep your site working at…
The short answer: A host stores your website data and files on a web server. If you have a website you need a host, but not all hosts are the same. Think of a server as a storage building for your digital data. If you have lots of valuables or enough items to fill up…
This mom-and-pop shop has been in the WordPress space for over a decade. We both went all-in with WordPress and helping people online when we hit career speed bumps and our college degrees were not cutting it. We started looking for ways to make money without selling our souls to the corporate world or neglecting…
As a general rule in life, you should not apologize for things that are not your fault. Years (decades?) of the half-true mantra of “the customer is always right” have infected the customer service industry to the point where we are now apologizing for things that are not our fault, and using apologies as a…
Yesterday, a blog post started making the rounds in the WordPress community with an incendiary headline. “WordPress Bans Developers from Using WP in Plugin Names” First, the news was mostly fake and I am not here to really discuss what has been better discussed elsewhere. Second, the response was a lot of people quickly freaking…
It’s easy to forget that your users may have never done this before. This morning I reported for jury duty to my local small town courthouse. As I left the house I remarked to my wife that I was intrigued by the prospect of experiencing first-hand something I’d only seen in overly dramatized TV shows,…
Over the weekend I updated Better Click To Tweet to a new version, and both premium add-ons got that glossy coat of paint to match. Since the beginning, it’s always been my training ground as I’ve learned to support a product, sell a premium product, learned to product manage a product (I outsourced much of…
I used to view buying a website like I view ordering a meal at a nice restaurant. Figure out what I want, figure out the price, and if the two concepts meet with no friction given the amount of money in my bank account, go for it. The meal is prepared and enjoyed, and then pretty…
I develop (and support) WordPress plugins. Recently a user of one of them had installed it and another plugin, and they were not playing nicely with one another, resulting in broken links on his site. The other developer was not responding to inquiries, and when I installed the offending plugin in my test environment, it…
Jim Richter probably didn’t wake up that morning planning to be the subject of international news. He was most likely just going to spend it like every other Thursday, being pastor of a small church in Johnson City, TN. I’ll bet there was coffee involved with his master plan. Instead, his website got hacked to…